A globally operating IT service provider and IT outsourcer with multiple entities in Germany is planning a long-term restructuring.
Initial situation
- The planned restructuring program is not yet fully supported by operational measures, and various milestones for implementation are still not clarified.
Approach
- Comprehensive information provided in the works council meetings, particularly regarding the economic goals and organizational changes of the planned measure.
- Plausibility check of the planned measure, with a particular focus on the interdependencies resulting from the individual measures and the definition of release criteria for the next planned steps during the restructuring process.
- Accompaniment of the negotiations.
- Development of key performance indicators (KPIs) for regular monitoring of the status of the restructuring process.
Result
- Conclusion of a comprehensive company-wide agreement that links the implementation of the restructuring to predefined requirements (milestones) controlled and approved by a steering committee.
- Instead of the initially planned staff reduction, the introduction of a personnel requalification program is proposed, which would involve the insourcing of previously outsourced tasks as well.
- Regular updates provided in the works council meetings regarding the progress of the measures.